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Third sector digital skills survey

Headshot of Irene Carson By Irene Carson | 26 Feb, 2019
Screenshot of survey

What is the purpose of the survey?
What "digital" means tends to divide opinion in the charity sector, yet one thing is for certain, nationally most charities still struggle with digital development. This survey focuses on the use of digital in the voluntary and charity sector in Essex and will take approximately 10 minutes to complete. It has been designed to gain an insight into existing capacity, barriers to take-up and approaches to digital. The survey is being conducted by a team at Healthwatch Essex on behalf of RETHINK Partners and the Digital Boomers programme. Many organisations across Essex have become part of a movement called Digital Boomers, where older people are redesigning their relationship with technology in order to become even more tech confident and retain their independence for longer.

RETHINK Partners love solving challenging issues and generating innovation in health and social care. They have a deep understanding and experience of the NHS, local government, academia, the private and third sectors. They are passionate about harnessing digital where it can make a positive impact – but always with a human approach front and centre. 

What do we mean by 'digital'?
Digital, when done well, means fundamentally redesigning the services we deliver; changing the way we work. Former Government Digital Service deputy director Tom Loosemore defined digital in a tweet: “Digital: Applying the culture, practices, processes & technologies of the Internet-era to respond to people's raised expectations”.

In the charity sector, digital is often thought of in relation to fundraising or campaigning. But it can also be about streamlining processes, reaching the right people with the right tools, being more effective and efficient, reducing costs and saving money.

Who is being invited to take part?
We are inviting the voluntary, charity and social enterprise sector in Essex (VCSE), including small local community and voluntary groups and registered charities both large and small to take part. Within these organisations we would like the most senior person who is involved in digital development to complete the survey. This might be a specific individual employed in this role, a director, or trustee. The survey is not technical, and participants do not need any specific IT knowledge. It is open to participants until March 11.

What does participation involve?
If you choose to take part, you will be asked to complete a short anonymous survey. At the end you may choose to take part in a prize draw to be in with a chance of winning a half-day digital strategy session from RETHINK Partners. To enter the prize draw we need to collect some personal information about you, to be able to contact you should you win. These details will be kept confidential and only be used for the purpose of the draw. They will not be linked to your survey answers and will be destroyed after the draw has taken place.

Data protection
Participation in this survey is entirely optional. At any point during the survey, you may withdraw without giving a reason. However, it will not be possible to remove your data from the project once it has been submitted and forms part of the dataset as we will not be able to identify your specific data. This does not affect your data protection rights. This survey uses Survey Monkey and any information you enter will be stored temporarily in the US. By taking part in the survey you are consenting to any information being stored in this way. For further details please see the Survey Monkey Privacy Policy

If you have any questions about the survey, or would like to receive a paper copy please email:

Take the survey now

Headshot of Irene Carson

By Irene Carson

Irene is a member of the core team facilitating Digital Boomers.

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